Account and data
Sign-in security, who else works in your workspace, notifications, agreements and your data.
8 articles
All guides
8 articles- Account security and two-factor How to change your password, turn on an authenticator app, and what to do when a security notice arrives that you were not expecting.
- Notifications and emails What Run tells you about, where each notice appears, why there is no marketing mail, and what to do when emails stop arriving.
- Agreements and versions The two documents you accept to use Run, where they are recorded, what happens when a version changes, and why the Privacy Policy is not one of them.
- Your data: export and deletion How to download everything Run holds about your account, how to delete the account, what the cancellable window is for, and what deletion does not undo.
- Getting help: how support works How to open a support request in the workspace, which category to pick, the size and file limits, and what each request status means.
- Run Copilot: asking questions in the workspace What the assistant in the workspace can answer, what it cannot see or do, the message allowances on each plan, and what happens to what you type into it.
- Workspace branding How the White-label plan puts your business name and logo on the workspace, what the file has to be, and the places that stay Run-branded.
- Inviting collaborators How to invite people into your workspace on the White-label plan, what a collaborator can and cannot do, and what happens to their access if the plan lapses.